LeadDime

About LeadDime LLC
LeadDime LLC (“LeadDime,” “we,” “us,” or “our”) operates an online marketplace where verified sellers list leads and qualified buyers bid to purchase them. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you access or use our website, platform, and related services (collectively, the “Services”).

By using the Services, you agree to the practices described here. If you do not agree, please do not use the Services.

Scope and Roles

Controller vs. processor:
- We act as an independent controller for personal information we collect about our users and visitors (e.g., account holders, buyers, sellers).
- For lead data that sellers upload or transmit to the marketplace for auction or distribution, we generally act as a processor/service provider on behalf of the seller (and, when transferred, on behalf of the buyer) and process that data under our agreements with them.
This Policy applies to:
- Visitors to our site
- Registered users (lead sellers and lead buyers)
- Individuals whose data may appear in leads handled on the platform (see Section 10 and 13 for rights and requests in that context)

Information We Collect
A) Information you provide

Account and profile data: name, company, title, email, phone, password or SSO identifiers, preferences.
Business verification/KYC: government ID, business licenses, tax IDs, documentation for anti-fraud checks. We only request this when necessary to verify marketplace participants.
Payment and billing: billing address, tax info. Payment card data is collected and processed by our payment processor; we do not store full card numbers.
Communications: inquiries, support tickets, chat messages, emails; we may record calls with notice for support and compliance.
Marketing preferences: subscription status, opt-in/opt-out choices.
Lead content (from sellers): contact records and associated attributes about consumers or businesses, including identifiers (e.g., name, email, phone), commercial interests, timestamps of consent, source URLs, and other metadata. Sellers are responsible for ensuring appropriate disclosures and consents.

B) Information collected automatically

Device and usage data: IP address, device identifiers, browser type, operating system, language, referring pages, pages visited, timestamps, clickstream, auction interactions, bid amounts and outcomes, and performance metrics.
Cookies and similar technologies: cookies, pixels, local storage, SDKs used for authentication, session management, analytics, fraud prevention, and marketing.

C) Information from third parties

Identity, fraud, and KYC vendors
Payment processors
Security and abuse prevention providers
Analytics and advertising partners
Public or commercial data sources to enrich and validate business information

D) Sensitive information
We do not seek to collect sensitive personal information unless necessary for verification or fraud prevention (e.g., limited KYC details). Sellers are prohibited from uploading sensitive categories (such as health, biometric, precise geolocation, financial account numbers, or government IDs) in leads unless expressly permitted by law and by our terms, with documented consent.

How We Use Information

Provide and operate the marketplace: account creation, authentication, enabling lead listings, auctions, bidding, fulfillment, and payments.
Facilitate transactions: share necessary lead data between sellers and buyers as part of the auction lifecycle, per applicable contracts.
Trust and safety: detect, prevent, and investigate fraud, spam, abuse, security incidents, invalid traffic, and violations of our terms; verify identities; assess risk.
Improve and develop the Services: analytics, research, product improvements, training models for de-duplication, scoring, and quality assurance.
Communications: service messages, transactional emails, administrative notices, and—with your consent or as permitted—marketing communications.
Legal and compliance: enforce agreements; comply with laws and industry standards (including telemarketing rules such as TCPA where applicable, do-not-call obligations, and recordkeeping).
Automated decision-making and profiling: score leads and accounts for quality, reputation, and risk; prioritize or flag activities for review. You may have rights to request human review where applicable by law (see Section 10).

Legal Bases (EEA/UK/Switzerland)
Where required, we process personal information on these bases:

Contract: to provide Services you request.
Legitimate interests: to secure our platform, prevent fraud, analyze and improve Services, and market similar services to existing customers.
Consent: for certain marketing, cookies, and processing of sensitive data (if any).
Legal obligations: tax, accounting, law enforcement requests, regulatory compliance.

Cookies and Tracking

Types: strictly necessary (authentication, security), functional, analytics, advertising/retargeting, and anti-fraud.
Choices: you can manage preferences via our cookie banner and browser settings. Some features may not function without certain cookies.
Do Not Track: we currently do not respond to all DNT signals. Where legally required, we honor recognized opt-out preference signals (e.g., Global Privacy Control) for “sale”/“sharing” opt-outs (see Section 11).

How We Share Information
We share personal information:

With other users as needed to complete auctions and fulfill transactions (e.g., providing purchased leads to buyers; providing buyer details to sellers as necessary for support, billing, and dispute resolution).
With service providers and processors who help operate our Services (hosting, cloud, storage, security, analytics, payments, communications, KYC, customer support). They are bound by contracts to process data only on our instructions.
With partners, at your direction or with your consent.
For legal, compliance, and safety: to comply with law, legal process, or enforceable governmental requests; to enforce our terms; to protect rights, safety, and property of users, the public, and LeadDime.
Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets. We will notify you of any material changes to data handling.

International Transfers
If you are outside the country where our servers are located, your information may be transferred internationally. Where required, we use appropriate safeguards (such as standard contractual clauses, and, if applicable, certification to recognized data transfer frameworks) to protect your information. Details are available on request.
Retention
We retain personal information for as long as necessary to provide the Services, fulfill the purposes described here, comply with legal obligations, resolve disputes, and enforce our agreements. Criteria include account status, contractual requirements, applicable laws, and the nature of the data. We may retain aggregate or de-identified data indefinitely.
Your Rights and Choices
Depending on your location, you may have rights to:

Access, know, and obtain a copy of your personal information
Correct or update inaccurate information
Delete your information
Port your data
Restrict or object to certain processing (including profiling)
Withdraw consent where processing is based on consent
Opt out of marketing communications at any time
To exercise rights, contact us at support@leaddime.com. We may need to verify your identity. If we process your information on behalf of a seller or buyer (as their processor/service provider), we may refer your request to them.

California and US State Privacy Notices
A) Notice at collection and categories
In the past 12 months, we may have collected:

Identifiers: name, email, phone, IP address, device IDs, account credentials (hashed).
Customer records: billing address, transaction records.
Commercial information: products/services purchased, bids, auction outcomes.
Internet or network activity: browsing, clicks, session logs, interactions.
Geolocation: approximate location from IP.
Audio/electronic info: customer support call recordings (with notice).
Professional or employment information: company, title.
Inferences: preferences, risk and quality scores.
Sensitive personal information: limited verification data (e.g., government ID) when required for KYC; account log-in credentials (we store securely). We do not use or disclose sensitive personal information for purposes other than those permitted by law.

Purposes: to provide and secure the Services, process transactions, marketing (with choices), analytics, compliance, and anti-fraud.

Sources: you, your devices, our service providers, partners, public sources.

Disclosures for business purposes: to service providers (cloud, security, analytics, payments, KYC), and to counterparties in transactions (buyers/sellers) as necessary.

Sale/Sharing: our marketplace involves transferring lead information from sellers to buyers for consideration; under some state laws this may be considered a “sale” of personal information. We may also “share” identifiers with advertising partners for cross-context behavioral advertising. You can opt out as described below.

B) Your US state rights (e.g., CA, CO, CT, UT, VA)
Residents of these states may have rights to know/access, correct, delete, port, and opt out of:

Sale of personal information
Sharing for cross-context behavioral advertising
Targeted advertising or profiling in furtherance of decisions with legal or similarly significant effects
How to exercise: submit a request support@leaddime.com.

C) Non-discrimination
We will not discriminate against you for exercising your rights.

D) Nevada
Nevada residents may opt out of the sale of covered information by emailing [privacy email] with “Nevada Opt-Out” in the subject line.

Marketing, Emails, SMS, and Telemarketing

Emails: you can unsubscribe via the link in our emails or by contacting us.
SMS and calls: we only send marketing texts/calls with your express consent where required. You can opt out of SMS by replying STOP and get help by replying HELP. Message and data rates may apply.
Do-not-call: we maintain internal do-not-call lists and honor applicable national registries. Buyers and sellers are independently responsible for complying with telemarketing laws when using leads purchased via our platform, including honoring consent, opt-outs, and permissible-purpose restrictions.

Lead Data Processed on Behalf of Clients
When sellers upload or list leads, or when buyers receive leads, we process that lead data under our contracts with those parties.

Responsibilities:
- Sellers must represent that they collected the leads lawfully, provided required notices, and obtained any necessary consents for sale or transfer.
- Buyers must use leads only for permitted purposes under applicable laws and our terms, and must honor consumer rights and opt-outs.
Requests from individuals in lead records:
- If you believe your information was provided to our marketplace as a lead, contact support@leaddime.com and we will route your request to the responsible seller/buyer and assist as required by law. Where we act as a controller (e.g., for platform logs or abuse prevention), we will address your request directly.
Suppression: we maintain suppression lists to help prevent reprocessing or resale of records that have opted out or been deleted, as allowed by law.

Security
We employ administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, logging, separation of environments, and vendor due diligence. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Third-Party Links and Services
The Services may link to third-party websites, apps, or services. Their privacy practices are governed by their own policies. We are not responsible for their content or practices.
Children’s Privacy
Our Services are intended for business users and are not directed to children under 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it.
Changes to This Policy
We may update this Policy from time to time. The “Last updated” date shows the latest revision. Material changes will be notified via the Services or email. Your continued use of the Services after changes indicates acceptance.
Contact Us

Controller/Operator: LeadDime LLC
Address: P.O. Box 50114 Jacksonville Beach, FL. 32240
Email: support@leaddime.com
Web: https://www.leaddime.com

Additional Disclosures for EEA/UK Residents

Controller details: see Section 18.
Data transfer safeguards: see Section 8; copies of relevant safeguards are available upon request where permitted.
Complaints: you may lodge a complaint with your local supervisory authority. We encourage you to contact us first.

Your Choices and Controls Summary

Manage account settings and profile.
Cookie preferences via our banner and browser controls.
Email marketing opt-out links.
SMS opt-out by replying STOP.
“Your Privacy Choices” page for sale/sharing/targeted ads opt-outs.
Submit privacy rights requests via support@leaddime.com