Terms and Conditions for LeadDime LLC
Effective date: October 5, 2025
Last updated: October 25, 2025
1) Acceptance of Terms
By accessing or using the LeadDime LLC website, platform, and related services (the "Services"), you agree to these Terms and Conditions (“Terms”) and to our Privacy Policy. If you do not agree, do not use the Services. If you are using the Services on behalf of a company, you represent that you have authority to bind that company to these Terms.
2) Definitions
- “Lead” means contact information and related attributes about a consumer or business offered for sale or auction on the platform.
- “Seller” means a user listing or supplying Leads.
- “Buyer” means a user bidding on or purchasing Leads.
- “Listing” means a Seller’s offer of one or more Leads, often as a package or stream, including attributes like source, consent, age, exclusivity, and pricing.
- “Auction” means the bidding process by which Buyers compete to purchase a Listing.
- “Winning Bid” means the highest valid bid accepted at auction close under platform rules.
- “Exclusivity” means whether a Lead is unique to the Buyer (exclusive) or may be sold to multiple Buyers (non-exclusive).
3) Eligibility and Accounts
- You must be at least 18 and capable of forming a binding contract.
- You must create an account and provide accurate, up-to-date information.
- We may require identity, business, and KYC verification and may decline, suspend, or terminate accounts at our discretion.
- You are responsible for safeguarding your login credentials and for all activity under your account.
4) Marketplace Role and Responsibilities
- LeadDime LLC operates a marketplace facilitating listings, auctions, and transfers of Leads between Sellers and Buyers. Unless expressly stated, we are not a party to transactions between Sellers and Buyers.
- We do not guarantee outcomes from any Lead (e.g., conversion, contactability, ROI) and do not perform telemarketing for Buyers.
- We may set or modify auction mechanics, fees, eligibility requirements, quality standards, and policies.
5) Seller Obligations and Warranties
By listing or supplying Leads, Sellers represent and warrant that:
- Lawful collection and rights: Leads were collected lawfully with all required notices and permissions, including any express consents for marketing, telemarketing, SMS, or autodialed calls where applicable (e.g., TCPA, CAN-SPAM, state privacy laws, do-not-call rules).
- Accurate disclosures: Listings accurately describe Lead source, collection method, consent status and timestamp, purpose, age, exclusivity, geographic scope, and any restrictions.
- No prohibited data: Leads do not include sensitive categories unless expressly permitted by law and our policies (e.g., health, biometric, precise geolocation, financial account numbers, government IDs, children’s data). Children’s data is prohibited.
- Chain-of-custody: Sellers maintain records proving lawful collection and consent and agree to provide proof upon request for audit, dispute resolution, or compliance.
- Quality: Sellers will use commercially reasonable efforts to ensure data accuracy, deduplication, and removal of known invalid or suppressed records.
- No infringement or misrepresentation: Listings do not violate third-party rights or misrepresent quality or exclusivity.
- Compliance support: Sellers will honor valid deletion, suppression, or opt-out requests and notify us and affected Buyers if consent is revoked or a breach or material data issue occurs.
6) Buyer Obligations and Use of Leads
- Permitted use: Buyers may use purchased Leads only for the purposes disclosed in the Listing and in compliance with all laws and our policies. Resale or redistribution is prohibited unless the Listing expressly permits it.
- Compliance: Buyers must comply with telemarketing, email, and privacy laws (e.g., TCPA, CAN-SPAM, state privacy statutes, do-not-call rules), honor opt-outs, and maintain suppression lists.
- Data protection: Buyers must implement reasonable safeguards to protect Lead data, restrict access to authorized personnel, and promptly delete Leads that are returned, refunded, or suppressed.
- No circumvention: Buyers agree not to circumvent the marketplace by soliciting Sellers to transact off-platform for the same or substantially similar Leads in order to avoid fees. We may assess damages or terminate accounts for violations.
7) Auctions, Bidding, and Transactions
- Bidding: By placing a bid, Buyers commit to purchase the Listing if they hold the Winning Bid. We may require payment authorization before accepting bids.
- Closing and allocation: At auction close, the Winning Bid is determined under platform rules. We may cancel or void auctions for suspected fraud, errors, or policy violations.
- Pricing and fees: Platform and transaction fees are set at 10 cents per listing plus a flat 10% final value fee for sellers. Fees are subject to change with notice.
- Taxes: You are responsible for applicable taxes. We may collect and remit where required.
8) Payments, Billing, and Chargebacks
- Payment processing: Payments are processed by third-party processors. By providing payment information, you authorize charges for bids, purchases, fees, and applicable taxes.
- Invoices and timing: Charges may occur at auction close, on delivery, or on a recurring basis depending on the Listing and your account settings.
- Chargebacks: You agree not to initiate chargebacks without first attempting resolution via our dispute process. We may assess administrative fees for invalid chargebacks and may suspend accounts during investigation.
9) Lead Delivery, Validation, Returns, and Disputes
- Delivery: Sellers deliver Leads as specified in the Listing (e.g., file download, API, real-time post).
- Validation window: Buyers must review Leads promptly. Unless otherwise stated, the default window to submit invalidity claims is 3 days from delivery.
- Invalidity criteria: Common invalidity may include disconnected numbers, undeliverable emails, wrong contact, duplicate within the delivered batch, or clearly falsified consent metadata. Do-not-call or revoked-consent records should be suppressed and handled per law.
- Remedies: Remedies may include replacement Leads, credits, or partial refunds. Monetary refunds are granted at our discretion unless the Listing guarantees refunds. We may mediate disputes; our decision is final for platform purposes.
- Evidence: Buyers must provide reasonable evidence (e.g., screenshots, bounce logs, call logs). Sellers must cooperate with audits and provide consent proof upon request.
10) Prohibited Activities
You may not:
- Violate any law, regulation, or third-party rights.
- List, sell, or use scraped, illegally obtained, or misrepresented Leads.
- Upload malware or interfere with the platform’s integrity or security.
- Use automated means to access or extract platform data beyond documented APIs and rate limits.
- Attempt to re-identify de-identified data or combine Leads with data that would violate consent scope.
- Engage in spam, harassment, or abusive contacting practices.
- Bypass or attempt to bypass marketplace fees or controls.
11) Privacy; Data Processing
- Privacy Policy: Your use of the Services is subject to our Privacy Policy at http://leaddime.com/home/privacypolicy.
- Roles: For user account data, Lead Dime is an independent controller. For Lead data processed on behalf of Sellers or Buyers, Lead Dime generally acts as a processor/service provider under our agreements.
- Opt-outs and suppression: All parties must honor applicable opt-outs and legal rights. We may maintain suppression lists to prevent reprocessing of deleted or opted-out records.
12) Intellectual Property; License
- Platform IP: The Services, including software, design, trademarks, and content, are owned by LeadDime LLC and its licensors. We grant you a limited, non-transferable, revocable license to use the Services in accordance with these Terms.
- User content: You grant LeadDime LLC a non-exclusive, royalty-free license to host, display, transmit, and use your Listings and related materials solely to operate, improve, and promote the Services.
- Feedback: If you submit feedback or suggestions, you grant us a perpetual, irrevocable license to use them without obligation to you.
13) Confidentiality
- You must keep non-public information obtained through the Services (including bid details, counterparties, and transaction terms) confidential, and use it only for the intended transaction and lawful compliance.
14) Third-Party Services and Links
- The Services may integrate or link to third-party tools and services. We are not responsible for their content or practices. Your use of third-party services is governed by their terms and policies.
15) Security
- We implement administrative, technical, and physical safeguards. No system is 100% secure. You must promptly notify us at support@leaddime.com of any suspected security incident affecting Leads or your account.
16) Suspension and Termination
- We may suspend or terminate your access at any time for violations, risk, non-payment, or to comply with law. You may close your account at any time.
- Upon termination, rights and obligations that by nature should survive (e.g., confidentiality, IP, payments due, indemnities, limitations of liability) will survive.
17) Warranties; Disclaimers
- THE SERVICES AND ALL LEADS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THAT LEADS WILL PRODUCE ANY PARTICULAR OUTCOME OR BE ERROR-FREE OR CONTINUOUSLY AVAILABLE.
18) Limitation of Liability
- TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEAD DIME AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.
- OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO LEAD DIME IN THE SIX MONTHS PRECEDING THE CLAIM, OR (B) USD $1,000.
- SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS; IN SUCH CASES, LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW.
19) Indemnification
You agree to indemnify, defend, and hold harmless Lead Dime, its affiliates, and their officers, directors, employees, and agents from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) your Listings, Leads, or contacting practices; (c) your violation of these Terms or law; or (d) disputes between you and other users.
20) Export Controls; Sanctions
You represent that you are not located in, and will not use the Services from, a jurisdiction subject to comprehensive U.S. sanctions, and that you are not prohibited under applicable sanctions or trade controls. You will comply with export control laws.
21) Governing Law; Dispute Resolution
- Governing law and venue: These Terms are governed by the laws of The United States, without regard to conflict of laws. Courts located in The United States have exclusive jurisdiction, except as otherwise provided below.
- Arbitration and class action.
- Any dispute will be resolved by binding arbitration. You and Lead Dime waive the right to a jury trial and to participate in class actions. Some users (e.g., EEA consumers) may have mandatory rights that override this clause; consult counsel.
22) Changes to Terms
We may update these Terms from time to time. The “Last updated” date shows the latest revision. Material changes will be notified via the Services or email. Continued use after changes constitutes acceptance.
23) Force Majeure
We will not be liable for delays or failures due to events beyond our reasonable control, including acts of God, labor disputes, internet outages, and regulatory actions.
24) Notices
We may provide notices via email, in-product messages, or by posting on the Services. You may provide legal notices to support@leaddime.com.
25) Assignment
You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
26) Entire Agreement; Severability; Waiver
These Terms, together with any policies referenced (including the Privacy Policy, Fees page, Lead Quality Policy, and DPA), are the entire agreement between you and LeadDime LLC regarding the Services. If any provision is unenforceable, the remainder will remain in effect. Our failure to enforce a provision is not a waiver.
27) Contact
- Operator: LeadDime LLC
- Address: P.O. Box 50114 Jacksonville Beach, FL. 32240
- Email: support@leaddime.com
- Privacy requests: support@leaddime.com